One word in the prompt changed which brands ChatGPT recommended: "construction" swapped the project management field, and "law firm" had four different effects.
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- Bike Hawley
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How ChatGPT, Gemini and Google’s AI pick the brands they name.
One word in the prompt changed which brands ChatGPT recommended: "construction" swapped the project management field, and "law firm" had four different effects.
AI instructions page vs About page for 87 brands: ChatGPT, Gemini and Google AI Mode cited the About page in 850 of 2,610 answers and the AI page in 742.
Reddit ranked in Google's top 10 for 631 of my 700 software questions. ChatGPT's 700 live answers, collected September 8 to 21, didn't mention it once.
AI Search
ChatGPT vs Google on 2,100 software questions: 74% of ChatGPT's 7,997 brand recommendations went to brands whose own site was outside Google's top 10.
Which CRM does ChatGPT recommend? In 100 logged-out answers it picked HubSpot in 69, then Pipedrive, Zoho CRM and Salesforce, each tied to a type of buyer.
ChatGPT recommended Salesforce in 46 of 100 CRM answers, and in all 46 the line naming it also said enterprise, complex, large, customization, scale or grow.
How to check which brands ChatGPT recommends in your category: 100 fixed queries, logged-out runs with web search on, two coders and Google as a control.